Evie Ring Return & Exchange Policy Explained!

The Evie Ring is making quite a noise in the market. And, this rumble is expected since the Evie Ring is targeting a very specific niche. The shipment of the Evie Ring is going to start soon from January 2024; hence if needed, you should learn about the Evie Ring return policy. 

Why it is important to learn about the Evie Ring return policy? Well, if you find any damage on the product or if there is any issue with your ring’s sensors/data, then you have to return your Evie Ring, and for that, you should know more about the Evie Ring return policy.

According to the Evie Ring return policy, you can return your Evie Ring [for any reason] within thirty days of the shipment date. You can either claim a refund for the product or you can claim a replacement. 

Save the date! On November 20th, you can order your Evie Ring exclusively at https://t.co/IBdt9blO9D. Thank you for supporting our mission to empower women to take control of their health. We’re thrilled to start this exciting next chapter with you pic.twitter.com/HLX1fhPvF2

— Movano Health (@MovanoInc) October 30, 2023

The Evie Ring comes with 1 year warranty period, too. If you do not claim a return and refund of the product as per the Evie Ring return policy and you start facing issues after a couple of months of wearing the ring, then you can use the warranty card and replace the Evie Ring. 

What Is Evie Ring Return Policy?

The Evie Ring return policy states that you can return your Evie Ring for any reason within 30 days of the shipment date. 

This is pretty convenient since most of the smart ring users often complain about receiving damaged products or do not like the look of the product as they wear it. So, if you are feeling uncomfortable wearing the Evie Ring or simply find it non-attractive, you can return the product and claim a refund. 

Moreover, you do not need to keep the original packaging to return the product.

How Long Is The Warranty On The Evie Ring?

Apart from the Evie Ring return policy, the Evie Ring comes with a promising 1 year limited warranty period too! 

If you experience any issues while using the Evie Ring after a month of the shipment, you can still claim a replacement! If the battery is damaged or the sensors are not working, you can make the claim. However, your claim has to be genuine. If the Evie support team considers your claim authentic, then you can have a replacement product in the next 5-7 business days after the confirmation. 

Moreover, you can pick a new ring color and change the delivery address too! 

How To Return Or Exchange Evie Ring?

If you made up your mind to return the Evie Ring within 30 days of the shipment, the first thing you have to do is, connect with support.eviering.com. You have to submit a request and raise a ticket following the on-screen instructions. 

If you have discarded the original package, you can still return the ring along with its charges in your own package. 

If you find the ring size is not perfect and you need another Evie Ring sizing kit to check your ring size, you can ask the same support team. As per the Evie Ring return policy, the Evie support team will send you a free sizing kit upon request. 

Evie Ring offers three color options – Silver, Gold, and Rose Gold. If you don’t like the color of the ring, you can go for its exchange and get the one in your favorite color.

If you want to change the recipient and address while claiming the replacement product, you can! The address can be changed; however, you cannot change the recipient. 

If you cannot find the original order number to return the product, it’s okay! The Evie support team can help you to find the original tracking number. Moreover, when the exchange is in process, the Evie support team will send you a shipping label and a tracking number in your personal email. 

How To Get A Refund For The Evie Ring?

According to the Evie Ring return policy, returning the Evie Ring and claiming a refund is easy! 

Once the refund is claimed by a customer, the Evie support team will connect with the customer within 1 – 2 business days. 

For returning or exchanging your smart ring, you do not need to pay any extra shipping costs. However, you cannot change the original payment method or bank account. The payment will be received to the original payment method only. 

If you cannot see any updates on refund transactions on your account within 2 business days, then you should connect with the Evie support team [support.eviering.com]. 

Conclusion

So far, team Evie is transparent in terms of their return policy and warranty policy. However, it’s all in time when the shipments will be on roll and we will find the rate of exchange and refund demands. If you find that your Evie Ring needs to be replaced, feel free to connect with the Evie support team. 

Frequently Asked Questions 

Feature Image Credits: Connect The Watts