Evie Smart Ring Warranty 2024!!!

By Smriti Razdan | Updated on May 3, 2024
Evie Smart Ring Warranty

Smriti is a true tech aficionado and WearableXP’s resident review specialist. Her approach to technology is anything but ordinary. After years of research and expertise...Read more

Evie Ring is packed with many amazing features, and the box contains a charging cable and warranty, too! So, what is so biggy about the Evie smart ring warranty? Well, if you are curious to know about the Evie smart ring warranty policy, let’s dig into the Evie Ring website. 

Popular smart rings like the Oura Ring and Ultrahuman Ring come with significant warranties that make the users feel more secure and confident with the brand. Similar to these popular smart rings, the Evie smart ring warranty policy also comes with multiple promises. 

The Evie Ring comes with a 1-year warranty. The Evie smart ring warranty can be activated by contacting the support.eviering.com. You have to describe the issue in detail and have to attach relevant photos. Once Movano Health confirms the issue, you will be given a replacement. 

Yes, for any reason, if you find that your Evie Ring sensors are not working properly or the battery is draining too fast, you can claim the replacement of this smart ring as per the Evie smart ring warranty policy. Let’s learn more about this warranty policy so that we can avail it whenever it’s needed. 

How Long Is The Evie Smart Ring Warranty?

The Evie smart ring warranty policy is applicable for a limited time – one year only. The warranty time counts from the date of your shipment date of the Evie Ring. 

In simpler words, if you have to claim the replacement of your Evie Ring, you have to claim it within one year from the shipment date of the ring.

If you find that the replaced product is also damaged or the Evie Ring battery life is not up to the mark and you need to replace it again, then as per the Evie smart ring warranty policy, you have to claim the replacement within 90 days of receiving the replaced product or one year from your original date of shipment [previous product] – whichever is longer

How To Start The Warranty Process?

To begin with the warranty process, you have to connect with support.eviering.com and raise a ticket. Make sure that you have described the issue elaborately and attached the required photos. You can attach a video too, to make your claim stronger. 

To claim the replacement product under the Evie smart ring warranty, you will require the order number of your original ring. The order number can be found in the order confirmation email that you received while ordering your Evie Ring.

Can I Have My Warranty Replacement Shipped To A Different Address?

If the Evie support team confirms with you about the replacement Evie Ring’s shipping, you can change the address and get the product delivered to a different address. However, it has to be within the United States only

Will I Have To Pay Customs And Duties On My Warranty Replacement?

No, you do not need to pay any customs and duties on warranty replacement. The same will be covered by Movano Health.

How Do I Set Up My Replacement Ring?

To set up an Evie Replacement Ring, go to the settings in the Evie app > Ring ID > Unpair My Ring > Back to home page > Pair your new ring.

Replacing your Evie Ring does not mean that you have lost all your old data. Your data is secured with the Evie app. Whenever you get the replaced ring, set it up, and you can sync your new ring with your app and find all data saved there!

Here is how to set up your Evie replacement ring:

Step 1: Open the Evie App.

Step 2: Tap on the Settings icon.

Step 3: Tap on the Ring ID.

Step 4: Scroll down and tap on Unpair My Ring

Step 5: Go back to the home page, and you will find the pair option again. 

Step 6: Pair your new ring following the onscreen instructions. 

Conclusion

So far, we have found that the Evie smart ring warranty policy is pretty transparent and user-friendly. If you find any issue with your Evie Ring, have no worries and claim a replacement within a year! If your claim is genuine, there won’t be any issues, and you can get your replaced product within a week! 

Frequently Asked Questions

Q1. Can I Change The Ring Size Or Color For My Replacement?

As per the warranty policy, you can ask for a new Evie smart ring color; however, the size will remain the same. 

Q2. When Will I Receive My Warranty Replacement?

Once the Evie team confirms the replacement, you can expect the delivery within the next 5 to 8 business days from the confirmation date

Q3. Do I Need To Send My Current Ring Back?

Yes, once the replacement process begins, you will receive an email from the support team consisting of a shipping label, and you have to send back the original Evie Ring along with the cable. 

Feature Image Credits: Connect The Watts

Smriti is a true tech aficionado and WearableXP’s resident review specialist. Her approach to technology is anything but ordinary. After years of research and expertise in cutting-edge consumer technology, she is now exploring the world of smart wearables only to evaluate and bring her unique insights.

More Posts

Leave a Comment

Your email address will not be published. Required fields are marked *