Fix: Oura Ring Stopped Working!

By Lokesh Jaral | Updated on March 22, 2024
Fix Oura Ring Stopped Working

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Unboxing your brand new Oura Ring fresh out of the box could be one of your most memorable experiences. But what would you do if the Oura Ring stopped working? Don’t freak out and follow our lead to work your way out of Oura Ring not working issues.

Oura Ring is one of the most sought-after fitness trackers by fitness enthusiasts who wish to monitor their physical fitness around the clock. It has gained significant attention for its accurate insights into the user’s wellness, by generating detailed reports of their heart rate, body temperature, sleeping pattern, etc. However, many users have voiced their concerns about their Oura Ring not lighting up or charging properly.

You can fix your Oura Ring stopped working issues by charging your device, checking the placement of the Ring, updating the Oura app, enabling app permissions, disabling app data usage, enabling Bluetooth scanning and permissions for nearby devices, turning off Battery Saver mode, and performing a Bluetooth and Hardware reset. 

Worry no more about your Oura Ring not working properly. Just follow our lead to fix Oura Ring stopped working issues and enable your ring to monitor your vitals once again. 

Why Did Oura Ring Stopped Working?

Accuracy and uninterrupted monitoring of the wearer are the key factors that determine the overall functionality of all fitness trackers like Oura Ring. It is of utmost importance that it works uninterrupted so that it is capable of generating accurate vitals for the user. Any kind of operational issues pertaining to Oura Ring not working properly should be immediately dealt with as a priority. 

Before we work on ways to fix Oura Ring stopped working issues, it is essential that you first find out what causes the issue, so that you can work on easy ways to fix it. The Oura Ring stopped working issue could be triggered predominantly by the following:

  1. Misfit Ring that is too tight or loose for you.
  2. The Oura Ring not lighting up due to a lack of sufficient charge.
  3. Bluetooth connection is turned off or unstable.
  4. Connectivity issues due to different time settings in your Oura Ring and Oura app.
  5. Airplane mode of Oura Ring is turned on, which interferes with Bluetooth and network connectivity.
  6. Outdated software or firmware due to lack of regular updates.
  7. Overheating of the Oura Ring charging port due to power fluctuation.
  8. Faulty placement of the ring on the charger while charging.
  9. The Oura Ring app not working properly due to a lack of sufficient storage space.
  10. Defective Oura Ring.

How To Fix Oura Ring Stopped Working?

Troubleshooting connectivity and charging errors will help you to automatically fix Oura Ring stopped working suddenly issues. Before we work on complex ways to fix it, read through the following prerequisites and ensure that they are met to rule out some of the basic and common issues.

  • First, make sure that you pair your Oura Ring with only one device. Syncing it to multiple devices will trigger connectivity issues.
  • Check if the Bluetooth connection on your smartphone is turned on at all times. You should place the ring close to the phone for better connectivity.
  • Check the time settings and ensure that your Oura Ring and your smartphone are operating on the same time settings. If they are operating at different times, make the necessary adjustments to make them match.
  • Check the battery life on both devices and ensure that they have at least 30% charge. 
  • Update your Oura App to the latest available version to stop the Oura Ring app not working issues.

Fix 1: Perfect Fit Of Oura Ring

The Oura Ring has green and red LED sensors lining it, that measure blood oxygen levels, heart rate, body temperature, and many other vitals of the wearer. It is of utmost importance that the Oura Ring fits the users’ finger perfectly so that it can detect accurate and consistent metrics. 

Ensure that the Oura Ring fits comfortably and securely around the base of your finger. Check to see if the sensor bumps inside the ring rest on the palm side of your finger. Just make a fist and see if you can find any gap between the top of the ring and your finger. Replace your Oura ring with a smaller size or use it on your index finger or middle finger to ensure a perfect fit, to fix Oura ring stopped working issues.

Fix 2: Charge The Oura Ring

Lack of sufficient charge will directly interfere with the functionality of your Oura Ring. Ensure that Oura Ring battery is at least 30% at all times, for an uninterrupted monitoring of the user’s vitals. So, one of the quickest ways to fix Oura Ring stopped working is to grab the charging dock and plug it in to charge the Oura Ring. Check to see if you have placed the ring securely on the charger for an uninterrupted charge time. Wait for the battery to be replenished up to a minimum of 50% before you try to access it once again.

Fix 3: Update Oura App

Outdated apps trigger glitches and malfunctions in the connected devices. Head over to the App Store or the Google Play Store to update your Oura App to the latest version available. Once the update is complete, then place the ring on the charging dock to check if it is charging. Once the charge is completed check if you have activated the Oura Ring sensors and have succeeded in fixing Oura Ring stopped working issues.

Fix 4: Enable App Permissions

Most apps require the user’s permission to access some necessary information from their device for smooth functioning. Check to see if you have enabled Oura Ring’s app permissions to fix Oura Ring stopped working triggered by connectivity issues.

Step 1 – Open the Settings app on your smartphone.

Step 2 – Tap to open Apps & Notifications.

Step 3 – Choose App Permissions.

Step 4 – Select Bluetooth and tap the toggle near it to turn it on.

Fix 5: Disable App Data Usage

Users who have restricted their app data usage to conserve their mobile data automatically cut off Oura Ring’s access to their device’s mobile data. This could trigger connectivity issues that eventually lead to Oura Ring stopped working errors. All you have to do is disable the app data usage on your smartphone to fix it.

Step 1 – Open the Settings app on your smartphone.

Step 2 – Scroll down to open Network Settings.

Step 3 – Tap to open Data Usage.

Step 4 – Select App data usage.

Step 5 – Scroll down to locate the Oura app.

Step 6 – Tap the toggle to turn off Background data. 

Fix 6: Enable Bluetooth Scanning

Good discoverability of your Oura Ring is possible only when you have enabled Bluetooth scanning on your device. It will enhance the connectivity between your smartphone and the ring and help you to solve connectivity issues that result in Oura Ring stopped working issues.

Step 1 – Open the Settings app on your smartphone.

Step 2 – Tap on Security & location.

Step 3 – Select Advanced Settings.

Step 4 – Tap on Scanning.

Step 5 – Tap the toggle to enable Bluetooth scanning.

Fix 7: Enable Permissions To Nearby Devices 

Oura Ring users who are using an Android 11 or older version should enable the required location services and all necessary permissions for Bluetooth connectivity to work flawlessly. You can enable permissions to nearby devices in an attempt to fix Oura Ring stopped working issues by following the instructions below.

Step 1 – Open the Settings app on your smartphone.

Step 2 – Tap to open Apps.

Step 3 – Scroll down to locate the Oura App.

Step 4 – Select the Permissions option.

Step 5 – Tap the toggle near Locations to enable it.

Fix 8: Turn Off Battery Saver Mode

Most of the latest electronic devices come with an in-built Battery Saver mode that helps to conserve the battery of the device by directly managing all the apps installed in the device. Such battery optimization settings are designed to automatically close all apps that are operating in the background, including fitness tracking apps like the Oura app. This will by all means, result in discrepancies, including misreading of the user’s metrics. 

You should turn off the Battery saver mode in your attempt to fix Oura Ring stopped working issues, by following the instructions illustrated below:

Step 1 – Open the Settings app on your smartphone.

Step 2 – Tap to open Battery Settings.

Step 3 – Tap on Battery Saver.

Step 4 – Tap the toggle next to it to turn it off.

Fix 9: Bluetooth Reset

If you are not able to fix the Oura Ring stopped working issues, then it is time for you to perform a Bluetooth reset which will help restore connectivity between your Oura app and the ring. You can reset Bluetooth connectivity by placing your Oura Ring on the charger and plugging it in to initiate the charge. Now, turn off the Bluetooth connection on your smartphone and force close the Oura app. Then, enable Bluetooth once again in a few seconds and remove Oura Ring from your list of connected devices. You can now try to open the Oura app and re-pair it with the Oura Ring. 

Fix 10: Hardware Reset

If resetting your Bluetooth connection and making changes to your device’s settings does not help you to fix Oura Ring stopped working issues, then you should now perform a hardware reset. You can initiate the hardware reset by placing the Oura ring on the charging dock and tapping the charger on the surface or a table firmly. Do this for a few times keeping the ring in place, holding it with your finger.

All you have to do now is wait for the Oura Ring hardware to be completely reset. Then, open the Oura app to check if the devices have synced once again. If not, repeat the process until the connection is successful.

Wrap Up

An issue with the Oura Ring’s connectivity or charging will directly impact the authenticity of the vitals generated. We hope that with our guidance, you are successfully able to fix the Oura Ring stopped working issues and have the best fitness experience possible with the wearable tech. If you still face performance issues, you can always reach out to the Oura Ring Support Team, who will offer their professional expertise at all times.

Frequently Asked Question

Q1. How Long Does An Oura Ring Last?

A fully charged Oura Ring can last up to 7 days. However, the longevity of the battery life depends on the usage.

Q2. How Do I Get A Replacement Oura Ring?

You can get a replacement for your Oura Ring by accessing the official Oura Ring website. You can also get it from any retail outlet or an online e-commerce store.

Q3. Does Oura Have A Warranty?

Oura Ring’s warranty policy includes all repairs, replacements, and refunds of all damaged rings for a period of one year from the date of purchase.

Feature Image Credits: Tom’s Guide

Step into Lokesh's tech-style haven! As your guide in the world of smart rings, Lokesh infuses every byte with a touch of personal flair. Discover the perfect blend of innovation and elegance, where health tech meets sleek designs. Join Lokesh on this journey—your go-to companion for all things smart and stylish!

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