A Complete Guide on How to Reset Your Oura Ring

Last year when we got the Oura Gen 3 at our workplace, it was the shiny new toy everyone wanted to get their hands on. After my colleague got another ring, it was my time to try on a new color. Before waltzing off with my new fitness gadget, I needed to reset it as my own.

If you’re in a similar boat or have been using your Oura ring for years and need troubleshooting, performing a reset will solve most of your problems. Before I dive into the steps on how I performed a reset of my Oura ring, there are a few things to bear in mind.

Before you hit ‘Reset’

• Know the reset you need – Depending on the issue you’re facing, you might need a soft, hard reset, or a factory reset of your Oura ring. A soft reset restarts your device without compromising the data. Therefore, it might be used for minor issues like connectivity errors or app glitches. A factory reset, on the other hand, removes troublesome software and settings, wiping the data off of your ring, clean. A hard reset will re-establish the connection between your ring and the app, removing the un-synced data from the ring.
• Backup your data – Whether you perform a soft reset or a hard reset, I recommend to backup your data beforehand. In the case of accidentally losing all your data, backing up will store your data on your Oura cloud for you to have access to it even after performing a hard reset or connecting a new device. To backup, open the Oura app > Home tab >   menu > Settings > Backup all data.
• Battery Level – Before backing up my data, I normally ensure that I have at least 50% charge on my Oura ring for it to completely backup and reset. I also keep my charger handy to avoid any issues during the process.
• Stable internet connection – I always ensure a stable internet connection for  smooth running of the data backup and reset.

How to Reset Your Oura Ring: A Step-by-Step Guide

Depending on the issue you’re facing, my personal recommendation is always to try performing a soft reset first and see if it solves your problem. In case of a connection error, a hard reset might be the solution. In case the problem still persists, a factory reset will be your best bet. Here are the steps I followed to solve my problem.

Soft Reset Your Oura Ring

1. Open the Oura app and tap the Home tab.
2. Tap the ring icon in the upper right corner.
3. Swipe left to the “My Oura Ring” page.
4. Tap on “Soft Reset”.

In most cases, issues pertaining to connectivity can also be resolved with a hard reset before moving on to the Bluetooth reset.

Hard Reset Your Oura Ring

If you’re having trouble establishing a connection with your ring and the app, follow these steps for a hard reset:

1. Place the ring on the charger and make sure the power is on.
2. Tap the charger while holding the ring in place on a hard surface like a table about 3-4 times.
3. Let it rest for about a minute, and check if the ring gets connected to the app.

Factory Reset your Oura Ring

1. Open your Oura app and make sure your ring is connected.
2. Tap on the ring icon on the upper right corner of the Home tab > swipe left.
3. Under the  Tools section, select ‘Factory Reset’.
4. Once complete, keep the ring on a flat surface without moving for a couple of minutes.
5. Go to the Bluetooth settings on your device, tap the Oura ring (“oura_A038xxx”) from the list and unpair.

Once complete, your Oura app will show “Connect your Oura Ring” on the display, indicating the successful reset of your ring. Now I set it up as a new ring for myself, but you can sync your backup onto the ring by tapping ‘Continue’ and following the on-screen instructions.

Issues after resetting your Oura Ring

• Pairing issue: In case you are unable to connect your Oura ring to your device even after resetting, ensure your ring is fully charged and your Bluetooth is enabled.
• Inaccurate data: In case the data on your app seems incorrect, clean the sensors on the ring with a soft cloth and ensure a snug fit on your finger.

In case the issue still persists, contact Oura’s customer support team.

What Can Resetting Your Oura Ring Do?

• Accurate Data Reading – Resetting your Oura ring can improve the issue of data not syncing properly between your devices. In some cases, you might not be able to add a workout to your device which will be solved after a reset.
• Resolved Connectivity Issues – On the off chance that you’re unable to connect your device’s Bluetooth to the Oura ring, be it because of a Bluetooth issue or the app not recognizing your ring, a Bluetooth reset will solve the issue.
• Updated Firmware –  Firmware update process being hindered can lead to loss of functionality of the Oura ring or softwares not updating. A hard reset can resolve this issue.
• Resolves Bugs and Glitches – A reset helps resolve bugs and glitches in the software which cause issues with the working and malfunctions of the Oura ring.

Frequently Asked Questions

Wrap Up

If you decide to reset your Oura ring, determining the cause will help you in making the right decision as to which reset you should perform. While soft reset can help you with minor issues such as data inconsistencies or bug fixes, a Bluetooth reset will help with connectivity errors. For an issue related to software, perform a factory. 

If the issue still persists, contact Oura’s customer support team.