How To Get Customer Service From Oura?

By Lokesh Jaral | Updated on March 22, 2024
How To Get Customer Service From Oura?

Step into Lokesh's tech-style haven! As your guide in the world of smart rings, Lokesh infuses every byte with a touch of personal flair. Discover...

Right from getting Oura Ring sizing kit instructions, purchasing & shipping Oura Ring orders, to troubleshooting connection issues, all Oura users can get customer service from Oura or contact Oura customer support if the Oura Ring stopped working suddenly. Keep scrolling to find out if Oura customer service phone number and the official Oura support email are necessary to get in touch with Oura.

The Oura Ring is loaded with unique features, making it one of the best smart rings for health and fitness tracking. However, many users who use the smart ring regularly have raised concerns about Oura Ring not connecting with their smartphones, or Oura Ring not tracking sleep, and are looking for ways to troubleshoot them. It is recommended that users contact Oura customer support for official guidance to overcome Oura customer service issues. 

All Oura users can get customer service from Oura by submitting a support request, visiting Oura Help Center, or chatting with Ollie, the AI chatbot.

Stop looking for ways to cancel your Oura membership and seek official guidance or get support directly from the Oura Support Team. Stay with us to get customer service from Oura Ring and find out exclusive ways to access Support Requests from the creators of Oura.

How To Get Customer Service From Oura?

You can get customer service from Oura by:

  1. Submit a support request
  2. Visit Oura Help Center
  3. Chat with Ollie

Oura Health Ltd.’s headquarters is located in Elektroniikkatie 10, Oulu, Finland. It is also located in Helsinki and San Francisco, which might not be easily accessible by all the 1 million+ Oura Ring users around the world. So, instead of trying to find the Oura customer service phone number or an official Oura support email, you can directly connect by submitting a request or visiting the Help Center for all business, research, media, or partnership inquiries.

Oura users who face recurring operational errors like Oura Ring not updating, or Oura Ring not charging issues, can directly get customer service from Oura, instead of wasting their time trying to resolve it by themselves. If you are one of the users experiencing repeated issues with the performance of your Oura Ring, you can follow any of the instructions given below to directly get support from the official Oura Team.

1. Submit A Support Request

How To Get Customer Service From Oura?_Submit A Support Request

Oura offers an official support request form that all users can fill out to get official assistance from the Oura Support Team. All interested users, irrespective of their Oura Ring or membership, can use Oura’s ‘Submit a request’ and follow a set of on-screen prompts to have their queries answered and doubts cleared. The Oura Team is available throughout the week, except for major holidays in the US and EU.

2. Visit Oura Help Center

One of the best ways to directly contact the Oura Support Team is to visit the Oura Help Center. You will be able to access a set of pre-set queries along with their solutions, that will help you to fix any issue related to Oura Ring. All users can select any one of the most popular user queries from sizing instructions, troubleshooting errors, Oura Ring orders, Oura Membership, features & specifications of the Oura Ring, etc. All Oura users will be able to get immediate official answers, that clear their doubts and uncertainties.

3. Chat With Ollie

How To Get Customer Service From Oura?_Chat With Ollie

One of the fastest ways to get customer service from Oura is by chatting with Ollie, Oura’s virtual assistant. Ollie has been trained to answer all user queries that are related to the Oura Ring. Users can type in their queries and wait for Ollie’s replies. Ollie is capable of answering all order-related questions, Oura Ring features, troubleshooting errors, and many more.

Wrap Up

Technical glitches and malfunctions of Oura rings are quite imminent. Before you get frustrated with the repeated errors and factory reset your Oura Ring, we highly recommend that you make use of the official information given in this article to get customer service from Oura Ring support team. We hope that you don’t face any Oura customer service issues, and solve all your Oura Ring problems, to have the best fitness tracking experience with your Oura Ring.

Frequently Asked Questions

Q1. Where Is Oura Ring US Headquarters?

Oura’s US headquarters is located in San Francisco.

Q2. How Do I Contact Oura Ring Customer Service?

You can contact Oura Ring customer service by submitting a Support Request.

Q3. Can I Get A Replacement Oura Ring?

Yes, you can get an Oura Ring Replacement, if the warranty policy is valid. Oura will repair, refund, or replace all damaged rings and chargers within one year of purchase.

Feature Image Credits: Digital Trends

Step into Lokesh's tech-style haven! As your guide in the world of smart rings, Lokesh infuses every byte with a touch of personal flair. Discover the perfect blend of innovation and elegance, where health tech meets sleek designs. Join Lokesh on this journey—your go-to companion for all things smart and stylish!

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