How To Fix Fitbit Charge 6 Black Screen Issue? Reasons With Quick Fixes

The Fitbit Charge 6 fitness tracker has grabbed the attention of many users, and so have the issues related to it! Currently, the Fitbit Charge 6 black screen issue is bothering users and making them wonder how to fix this! Don’t let the black screen ruin your fitness routine and explore the ways to resolve the problem!

If you wish to track your health status in real-time, then the Fitbit Charge 6 is definitely a great investment. This excellent fitness tracker has amazing features, but just like other electronic gadgets, it can also occasionally run into issues. So, let’s dig into how to fix the Fitbit Charge 6 black screen issue!

Why is my Fitbit Charge 6 Screen black?#

The Fitbit Charge 6 is well-known for its amazing features and perfect fitness tracking results. But recently, many users have shown concerns. The Fitbit screen turns black or becomes completely unresponsive, creating obstacles for users while doing an intense workout. Before we discuss fixing this issue, it is essential to discuss the reasons for this issue.

1. Dust Deposit: If there is a dust deposit over the charging ports or anywhere on your Charge 6, then you can come across the black screen issue.

2. Software Glitch: The most common reason for the black screen issue on the Fitbit Charge 6 is a software glitch or a temporary freeze.

3. Low Battery: If your Fitbit Charge 6 has an insufficient battery or the battery of your device is draining drastically, the screen can go black.

4. Physical Damage: In case your Fitbit Charge 6 screen has been physically damaged due to a fall, that can also be a reason for the black screen.

5. Water Damage: If your Fitbit Charge 6 gets exposed to water or excessive moisture, then display problems, such as black screen issues, can occur.

6. Hardware Malfunction: In rare cases, any internal hardware component failure, like sensors or display modules, can cause the screen to go black.

7. System Crash: Though rare, a corrupted firmware can also cause the Fitbit screen to go black.

How To Fix Fitbit Charge 6 Black Screen Issue#

Here are the different ways that can help you fix the Fitbit Charge 6 black screen issue.

Fix 1: Fully Charge Your Fitbit#

The most important thing that you need to check when your Fitbit Charge 6 screen turns black is to confirm if your Fitbit has enough battery. Charging your Fitbit Charge 6 for at least an hour can help you fix its black screen issue.

Fix 2: Force Restart Your Fitbit#

Another straightforward way to fix such an issue is to begin a force restart.

1. Connect your Fitbit Charge 6 to a charging cable.
2. Press and hold the button on the charger for 8-10 seconds until a Fitbit logo appears on the screen.
3. Release the button.

Fix 3: Check If The Water Lock Feature Is Enabled #

The Fitbit Charge 6 is famous because of its cool features, including the water lock feature. Turning on the water lock feature on the Fitbit prevents the screen from any sort of accidental touches and can make the screen unresponsive.

It is possible that you have mistakenly enabled the water lock feature on your Fitbit Charge 6, which is why it is showing a black screen. 

Look for a small water droplet icon at the bottom of the screen. To unlock the feature, you need to double-tap firmly on the screen. In case it doesn’t turn off, then add a little more force when you double-tap because the accelerometer of the device is used to register the taps instead of light touches.

Fix 4: Change The Clock Face#

Another helpful way that has worked for some users is to change the clock face for their Fitbit Charge 6. Though it may sound a little weird, changing the clock face might work for you as well.

1. Open the Fitbit app on your smartphone.
2. Next, tap on the Profile icon at the top left corner.
3. Now, in the linked devices list, tap on Charge 6.
4. Then, tap on the Gallery > Clocks.
5. You can now scroll through the available clock faces and tap on one you like.
6. Finally, tap on Install.

Fix 5: Check The Brightness Of Your Fitbit Charge 5 #

If the screen is still visible but the light is very low, the brightness settings on your Fitbit Charge 6 may be the issue.

1. Navigate to the Settings menu.
2. Scroll and tap on the Screen Brightness.
3. Now, increase the brightness by tapping on Max. 

Fix 6: Unpair And Pair Your Fitbit Charge 5 Again#

Unpairing the device and then pairing it again can be a pretty effective solution to most of our electronic devices’ problems. Here, it can fix syncing or display errors.

1. Open the Fitbit app on your smartphone.
2. Next, tap on the Profile icon at the top left side of the screen.
3. Then, tap on the Charge 6 option.
4. Now, tap on the Remove device option to unpair it.
5. Then, turn on your smartphone’s Bluetooth and follow the instructions on the screen to pair your smartphone with the Fitbit Charge 6. 

Fix 7: Update the Firmware#

Corrupted or outdated firmware can sometimes cause the display to act up. Open the Fitbit app on your phone and go to Profile > Charge 6 and check for any available updates.

If available, install the update while the Fitbit is charging.

Fix 8: Contact The Fitbit Support#

Even after trying everything that has been mentioned above to fix the Fitbit Charge 6 black screen issue, it still persists; then it is possible that there is a hardware problem. You can contact the customer support team at Fitbit to get support for resolving the problem.

Wrapping Up#

Fitness tracking gadgets have been ruling the world for ages, be it smart watches, smart rings, or your Fitbit! They are your trustworthy companion and motivate you to continue achieving your fitness goals every single day.

But while working out, if your Fitbit screen turns black and becomes unresponsive, it can get frustrating. So, if you ever face such a situation, then try out the fixes mentioned above, and fix the Fitbit Charge 6 black screen issue. 

Also read:

• Fitbit GPS Not Working? Reasons With 8 Simple Fixes To Try
• Enable DND On Fitbit | Stop The Buzz Without Missing Key Features

Frequently Asked Questions#