How To Return Oura Ring? Here Is Your Exchange Guide!

Got your most awaited Oura Ring, but it’s too loose or too tight and not fitting your finger? Even after ordering your Oura Ring size, if your Oura Ring is not fitting you, then you can go for an Oura Ring replacement! Let’s disclose the entire process of how to return Oura Ring and replace it with the best fit for yourself!

Oura Ring trade in Gen 3 is increasing with every passing day. However, many users are not satisfied with the smart ring due to several reasons and wish to return or exchange it. The best thing about Oura Rings is whether you want to upgrade Oura Ring or are looking forward to an Oura Ring replacement, it is possible to exchange or return Oura Ring. 

To return Oura Ring, go to the returns page and fill in the order number. Then, enter your email address and click on the Next button. Now, choose the item you wish to return and choose the same style and color that you purchased. Then, enter the return location and click on the Submit button.  

If you purchased an Oura Ring within the last 30 days you are eligible to return/exchange your ring for a different size, color or style. To start this process please contact our team at: https://t.co/0qgptlAxLX Feel free to reach out if you have any questions!

— ŌURA (@ouraring) November 18, 2020

Thanks to the easy 30-day Oura Ring return policy, users can easily exchange or upgrade Oura Ring without much hassle. 

Oura Ring Return Policy

If you wish to exchange or return Oura Ring, then you can easily apply for that on the official website of Oura Ring. However, if you have got your Oura Ring from a third-party platform or a retailer, then you will have to contact them directly. When thinking of returning or exchanging your Oura Ring from the Oura Ring website, remember that as per Oura Ring return policy, you will only be eligible to exchange or return Oura Ring within 30 days from the date of ordering. Moreover, the Oura Ring must be fully functional and undamaged. If you meet all the requirements, then here is how to return Oura Ring for US and non-US orders.

How To Return Oura Ring For US Orders?

To return Oura Ring for US orders, navigate to the Return Page of Oura Ring > Order number > Email address > Next > Item to be exchanged or returned > Return location > Submit > Pack the Oura Ring > Invoice > Exchange or return.

Step 1: Navigate to the official return page of Oura Ring or click on this link to directly go to the return request link. 

Step 2: Next, fill in the Order number, enter your email address, and click on the Next option at the bottom.

Step 3: Now, choose the item you wish to exchange or return. (Remember to choose the same color and style that you have purchased. To select a new size or style, you need to first return your Oura Ring and then order it again).

Step 4: Then, select the return location for the Oura Ring, and click on the Submit button.

Step 5: Now, pack the Oura Ring, and paste the invoice on the box. 

When your order goes for return, you will receive an email confirmation from the concerned team. Moreover, you will receive your exchanged product within 15 days if you have filled out an exchange request. If you have filled out a return request, then you will receive the payment within 3-5 days.

How To Exchange Or Return Oura Ring For Non-US Orders?

To exchange or return Oura Ring for non-US orders, submit a request for exchange or return > fill in your email, phone number, and address > Return Merchandise Authorization number > email from DHLE > Pack the order > RMA number > and return or exchange.

Step 1: You need to first submit a request to exchange or return your product and get a refund. 

Step 2: Then, confirm that you wish to return or exchange your Oura Ring by filling out your email address, phone number, and address.

Step 3: Next, you will receive a Return Merchandise Authorization (RMA) number on your registered email address. Then, the process will be transferred to DHLE.

Step 4: Now, an email will be sent to you by DHLE, including information related to picking up your product from your location.

Step 5: Then, you can pack the order and write the Return Merchandise Authorization number at the top of the box. Your product will be returned or exchanged as per your request.

Has anyone successfully returned and refunded?
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Wrapping Up

The Oura Ring trade in Gen 3 is heavily increasing these days. The craze to buy Oura Ring is not only limited to the United States as people from different parts of the world wish to buy this fitness gadget. The easy purchase and return policy of Oura Ring is attracting more users. If you also have second thoughts about your Oura Ring due to any reason, such as the wrong size, color, or anything else, you can easily return Oura Ring within 30 days of placing your order. 

Frequently Asked Questions

Feature Image Credits: DC Rainmaker